*** OFFICE EQUIPMENT SERVICE REQUEST DOCUMENT***
¬ Goal #1: Tribal Employee Satisfaction of our Services
¬ Goal #2: To Keep all Copiers, Facsimile Equipment, and Printers within Colville Confederated Tribes in operation
¬ Goal #3: Provide the highest level of services and add a longer life and value for the equipment we service.
¬ Goal #4: Assist in the purchase of the best products available at lower prices then our competitor
Objectives for Reaching Each
Goal
Goal #1: Tribal Employee Satisfaction of our Services
Objectives:
¬ Improve communication internally and externally
¬ Improve Service with added employees and training
¬ Improve accountability and reporting
Goal #2: Keep Equipment Operational
Objectives:
¬ Evaluate the monthly copy volumes
¬ Make predetermine parts orders to support the repairs
¬ Setup Preventative maintenance Schedule
Goal #3: Service and add Life to Equipment
Objectives:
¬ Replace key components in repairs
¬ refurbish or rebuild the equipment
¬ Develop a maintenance plan to help aid in the life
Goal #4: Purchase the best Products
Objectives:
¬ Research for the best quality with least cost
¬ Test and evaluate the products purchase
¬ Check updates and the latest in upgrades
